AI role-play for customer-facing teams
Practice the hard conversations before they happen.
Your team calls an AI customer built from your own playbook, gets coached on what they said, and you see who's improving.
Free to try · No card needed · English and Spanish
The same tough calls, in every business that talks to customers
Retrain builds the customer from your material, so the objections sound like yours.
“I saw it cheaper online.”Gyms and studios 
“It’s more than I wanted to spend.”Car dealerships 
“Can you just waive the fee?”Clinics and dental 
“Third time I’m calling about this.”Software support
From your playbook to a practice call, in three steps
Set up in an afternoon from the documents you already have.
Bring what you already have
Scripts, price lists, policies, your website. Retrain reads them and remembers where each fact came from.
Retrain writes your guides
Each guide is one practice call: a situation, a goal, a customer who sounds like yours and the skills it scores. You keep or drop each one.
Your team practices by voice
Real calls with an AI customer, scored on the guide's skills, with the moment that earned each score.
See who's ready before it counts
Who practiced and for how long, the average score per person and per guide, and the recording behind every call.
- Results by person and by guide
- Calls you haven't heard yet, marked for you
- Recordings and transcripts with evidence
This week
- Calls practiced
- 42
- Team average
- 76 ↑4
- Needs support
- 2
Retrain in 60 seconds
The mistakes happen in practice.
Never in front of a customer.
Start freeFree to try · No card needed · English and Spanish